There are two types of Wisper retailer, a Full Service Wisper Centre
and a Wisper retailer as the names suggest the two can offer differing
levels of service however we highly recommend all Wisper retailers on our official
list.
A Full Service Wisper Centre will be able to offer you the
following;
1.300 mile SAFETY service with spoke check and adjustment where needed.*
2.Ability to resolve all
warranty issues at their premises with free labour on all repairs under
warranty in the first year.**
3.At least one of each Wisper
bike in their premises ready for demonstration and road testing.
4.Full preparation service to
enable you to ride your new Wisper bike away from the premises.
5.Pre delivery inspection on
each and every Wisper bike that leaves their premises.
6. High level of knowledge about
the features, advantages and benefits of a Wisper bike.
7. Ability to offer full
servicing on Wisper bikes.
* The safety service includes checking and tightening nuts, bolts and
fixings where necessary but does not include the replacement of consumables
such as brake pads, tyres etc.
**Free
labour only applies to Wisper bikes supplied by the Wisper Full Service Centre
from where you have purchased the bike. e.g. If a bike is purchased
from ABC Bikes in London only ABC Bikes in London can offer free labour for
warranty issues in the first year. Delivery to and collection from your Wisper
Dealer is not included and will be chargeable.
A Wisper Retailer will be able to offer the following;
1.High level of knowledge about
the features, advantages and benefits of a Wisper bike.
2.At least one Wisper Bike from
each range for demo purposes.
3.The ability to offer advice on
servicing your Wisper bike.
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